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Privacy and Terms and Conditions

Art by Zensi respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your information to process orders as quickly and easily as possible. For the rest, we will only use this data with your permission. Art by Zensi will not sell your personal information to third parties and will only make it available to third parties involved in processing your order.

Art by Zensi uses the collected data to provide its customers with the following services:

  • If you place an order, we need your name, email address, delivery address and payment details to process your order and to keep you informed of its progress.

  • To make shopping at Art by Zensi as pleasant as possible, we store your personal information and information regarding your order and the use of our services with your permission.

  • With your permission, we use your data to inform you about the development of the website and about special offers and promotions. If you no longer wish to receive this, please let us know by sending an email to info@artbyzensi.nl

  • If you create an account with Art by Zensi, we store your data on a Secure Server. We store information such as your name and address, telephone number, email address, delivery and payment details.

  • Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.

  • If you respond to a promotion or competition, we ask for your name, address and email address. We use this data to carry out the promotion, announce the prize winner(s), and measure the response to our marketing campaigns.

Art by Zensi does not sell your data

Art by Zensi will not sell your personal information to third parties and will only make it available to third parties involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.

Your personal information is safe at Art by Zensi

We appreciate the trust you place in us and we will therefore handle your data with the utmost care. When you place an order, one of the most modern techniques is used.

Use of cookies at Art by Zensi

Cookies are small text files that are sent to the computer when you visit a website. Various cookies are used on our website. The main use of cookies at Art by Zensi is to ensure that the ordering process can proceed correctly. Cookies are also used to keep statistics about the use of our website. This is to serve you even better in the future.

By using our website you consent to the use of cookies. You can only delete cookies yourself because they are stored on your computer. Explanation about adjusting the settings of your browser can be found under Help in the menu bar of the most commonly used browsers.

If you have any questions about Art by Zensi's Privacy Policy, you can send an email to info@arbyzensi.com. If changes to our Privacy Policy are necessary, you will always find the most recent information on this page.

Terms and Conditions

Article 1: Definitions

1.1 In these terms and conditions of delivery the following definitions apply:

Art by Zensi: Art by Zensi located at Rijksweg 86 in Wittem, registered with the Limburg Chamber of Commerce under number 67334520.

Buyer: the natural person(s) or legal entity(ies) who has commissioned Art by Zensi to produce a work of art on one or more Art by Zensi products.

Modest: all information made available to Art by Zensi by the buyer.

Agreement: any agreement between the buyer and Art by Zensi for the performance of work by Art by Zensi on behalf of the buyer, in accordance with what has been agreed.

Article 2: Applicability

2.1 These general terms and conditions apply to the conclusion, content and fulfillment of all agreements concluded between Art by Zensi and the buyer.

2.2 Art by Zensi expressly excludes the applicability of the buyer's (delivery) conditions, unless expressly agreed otherwise in writing.

2.3 Additions to or deviations from these general terms and conditions only apply if they have been expressly accepted in writing by Art by Zensi. The other provisions of these general terms and conditions remain in full force in that situation.

2.4 By placing a digital order, the buyer accepts these terms and conditions of delivery and declares that he is familiar with their contents, provided that the terms and conditions of Art by Zensi have been properly communicated to the buyer.

Article 3: Agreements/offers

3.1 All offers are made in euros and include VAT, packaging and other levies imposed by the government, unless expressly agreed otherwise.

3.2 The offers made by Art by Zensi are entirely without obligation and of a general nature, unless expressly stated otherwise.

3.3 An agreement with Art by Zensi is concluded when the buyer has ordered one or more products via the Art by Zensi website and digital order form and has received confirmation of the order from Art by Zensi electronically or otherwise.

3.4 Offers do not automatically apply to repeat orders and/or future assignments.

Article 4: Force majeure

4.1 If delivery cannot be made in accordance with the agreement due to force majeure, Art by Zensi will inform the buyer of this as soon as possible with written confirmation, without being obliged to pay any compensation.

4.2 In the event of force majeure, Art by Zensi may, after consultation with the buyer, terminate the agreement or suspend delivery until the time at which the force majeure situation ceases to exist.

4.3 If the suspension of delivery is delayed by more than 30 working days, the buyer is entitled to inform Art by Zensi by registered letter that he considers the purchase agreement to be terminated, without Art by Zensi being obliged to pay compensation in that case. the buyer exists.

4.4 Shortcomings of Art by Zensi in the performance of the agreement cannot be attributed to it if they are not attributable to its fault, nor are it its responsibility under the law, the agreement or generally accepted views.

4.5 The circumstances mentioned below and similar circumstances are considered to be force majeure and/or creditor default. 1) Late or unacceptable quality delivery of material (digital photo, image) from buyer. 2) Late or unacceptable quality delivery from one or more suppliers. 3) Partial or complete stagnation or disruption in the production equipment, or strikes or lockouts, in the company or in that from which goods or raw materials and products are obtained. 4) Riots or other disturbances that hinder timely delivery under the agreement.

4.6 The above and other similar circumstances are regarded as not attributable to Art by Zensi and do not give the buyer the right to terminate the agreement or to receive compensation.

Article 5: Delivery, delivery period and transfer of risk

5.1 The buyer is obliged to fully cooperate with the delivery of the products to be delivered by Art by Zensi under the agreement. The buyer will also be in default without having been notified if he refuses to accept the products to be delivered.

5.2 Art by Zensin's rates are based on delivery exclusively in the Netherlands, Belgium, Germany, Austria and the United Kingdom. 

5.3 The buyer must clearly and correctly provide Art by Zensi with the delivery address, which may not be a PO Box number. Damage suffered by Art by Zensi as a result of the buyer providing Art by Zensi with an incorrect address is entirely at the expense and risk of the buyer.

5.4 A delivery period specified by Art by Zensi will be observed as much as possible, but is not a strict deadline and is only indicative, unless expressly agreed otherwise. In the event of late delivery, Art by Zensi will consult with the buyer about the changed delivery period.

5.5 The binding of Art by Zensi to an explicitly agreed deadline in advance will lapse if the buyer subsequently makes changes to the order, unless the minor significance of the change does not reasonably require Art by Zensi to change the delivery period initially indicated by Art by Zensi .

5.6 The risk of loss or damage to the products to be delivered by Art by Zensi passes to the buyer at the time that these products are actually delivered to the buyer and are brought into the control of the buyer or a third party to be designated by him.

5.7 Art by Zensi is not liable for any damage that the buyer might suffer as a result of failure to deliver (on the agreed delivery date).

Article 6: Delivery of photo/digital information to be processed

6.1 The buyer declares that he is familiar with the production process for manufacturing the product.

6.2 The buyer cannot assert any product quality liability arising from the use and/or application of the information provided.

6.3 Carrying out the assignment by Art by Zensi may involve the reproduction or public use of works within the meaning of the Copyright Act 1912 or other intellectual property rights. Publication, reproduction and/or use of such works (for example paintings, drawings) may only take place with the permission of the copyright holder. The buyer guarantees that he or she is authorized to instruct Art by Zensi to have such publication and/or reproduction produced and fully indemnifies Art by Zensi in this regard.

6.4 Art by Zensi declares that it will use the material for its production to the best of its ability, without any warranty obligation. The buyer accepts that the production method of Art by Zensi may change the properties of the material to be reproduced, such as color, contrast, brightness, sharpness and graphic representation.

Article 7: Packaging

7.1 Necessary packaging is included in the price and will not be taken back. The necessity of using packaging is at the discretion of Art by Zensi.

Article 8: Payments

8.1 Payment by the buyer must be made within 14 days of the order date and in the manner and in the currency indicated by Art by Zensi in the order confirmation.

8.2 The period of 14 days is a strict deadline. If payment is not made on time, the buyer is in default without further notice of default being required.

8.3 Art by Zensi is also entitled to suspend deliveries if the buyer fails to fulfill his payment obligations, even if a strict delivery period has been agreed. In that case, Art by Zensi will not be in default due to this late delivery.

8.4 The order will be put into production if the payment term of 14 days has been met.

8.5 Payments are made via bank/giro transfer, stating the order number on Art by Zensi's bank account.

Article 9: Retention of title

9.1 Every delivery of goods by Art by Zensi to the buyer takes place subject to ownership thereof, until the buyer has paid everything he is obliged to do under this agreement, including claims of Art by Zensi due to failure on the part of the buyer the fulfillment of this agreement. The retention of title also relates to deliveries of goods under an older or newer agreement than that relating to the goods whose ownership has been reserved by Art by Zensi.

9.2 If the buyer is in default with regard to the performance as included in paragraph 1 of this article, Art by Zensi is entitled to retrieve the goods from the place where they are at that time at the expense of the buyer. The buyer hereby irrevocably grants Art by Zensi permission to enter the space used by or for the buyer for this purpose. All costs associated with the return will be borne by the buyer.

9.3 The goods delivered under retention of title can be used by the buyer in the context of normal business operations. This means that they cannot serve as security, in any form whatsoever, for claims of third parties.

Article 10: Complaints

10.1 The buyer is obliged to investigate within a reasonable time after delivery whether Art by Zensi has properly fulfilled the agreement and is furthermore obliged to immediately inform Art by Zensi in writing as soon as it becomes apparent to the contrary.

10.2 Compliance with the agreement is deemed to be proper between the parties if the buyer has failed to conduct the investigation or notification referred to in paragraph 1 of this article in a timely manner.

10.3 A complaint will only be processed by Art by Zensi if the buyer has handed over/returned the proof of purchase (order confirmation) and the defective item to Art by Zensi.

10.4 The performance of Art by Zensi is in any case considered to be sound between the parties if the buyer has put the delivered goods or part of the delivered goods into use, edited or processed them, delivered them to third parties or had them put into use or processed. or process or have delivered to third parties, unless the buyer has complied with the provisions of paragraph 1.

Article 11: Warranty

11.1 Art by Zensi does not guarantee that the product is resistant to moisture, extreme UV radiation and other extreme environmental factors.

11.2 If the item shows a design, material or manufacturing defect, the buyer is entitled to repair or replacement of the item. The buyer is only entitled to replacement if repair of the item is not possible. The goods to be replaced and/or repaired must be sent carriage paid to Art by Zensi. Art by Zensi becomes the owner.

11.3 No warranty applies to damage caused by incorrect use or application of the delivered products.

11.4 The proof of purchase (order confirmation) serves as proof of warranty.

11.5 If repair or replacement is impossible, Art by Zensi has the right to terminate the agreement and fully credit the buyer.

Article 12: Liability

12.1 Art by Zensi is not liable for damage of any nature whatsoever that has arisen because Art by Zensi has based itself on incorrect information and/or incorrect data provided by the buyer, unless the inaccuracy and/or incompleteness was or should have been known to Art by Zensi. .

12.2 Art by Zensi is not liable for damage of any nature that arises because the products are used improperly and/or incorrectly after delivery.

12.3 Art by Zensi is also not liable for damage of any nature that arises because or after the buyer has put the products into use after delivery, edited or processed them, delivered them to third parties, or had them put into use, had them processed or process, or have delivered to third parties.

Article 13: Transport

13.1 Transport of goods to be delivered is at the expense and risk of Art by Zensi, unless otherwise agreed. The acceptance of items from Art by Zensi by the carrier serves as proof that they were in good external condition.

13.2 If the product/goods is/are damaged during transport from Art by Zensi to the buyer, Art by Zensi's liability is limited to a maximum of the amount reimbursed by the carrier and/or its insurer.

Article 14: Applicable law in case of disputes

14.1 Dutch law applies to all agreements, their interpretation and implementation.

14.2 All disputes regarding the conclusion, interpretation or execution of an agreement with Art by Zensi will be submitted exclusively to the competent judge of the Maastricht District Court.

Article 15: Other provisions

15.1 Art by Zensi guarantees to treat all information regarding the buyer that is obtained during or in connection with the execution of the agreement confidential and to ensure that this information cannot be used by third parties.

15.2 Art by Zensi is not entitled to use the information made available by the buyer for a purpose other than that for which it was obtained.

15.3 Both parties are obliged to maintain confidentiality of all confidential information that they have obtained from each other or from another source in the context of their agreement. Information is considered confidential if this has been communicated by the other party or if this arises from the nature of the information.

Article 16: Changes to the conditions, explanation

16.1 Art by Zensi is authorized to make changes to these general terms and conditions. These changes will come into effect at the announced time of entry into force. Art by Zensi will inform the buyer of the amended conditions in a timely manner. If no time of entry into force has been communicated, changes will come into effect vis-à-vis the buyer as soon as he has been notified of the change. The general terms and conditions that applied at the time the agreement was entered into remain in force on current agreements.

16.2 The content and scope of the general terms and conditions are explained on the basis of the Dutch text thereof.

Article 17: Copyright Art by Zensi

17.1 All texts and illustrations of Art by Zensi are subject to copyright.

17.2 Copying (parts of) the Art by Zensi internet page/website, images and/or use of the product name is prohibited.

17.3 It is not permitted to distribute parts and/or the entire content of the Art by Zensi internet page/website via CD-ROM, DVD or any other medium without the permission of the author/rights holder.

17.4 If applicable, the copyright of the information provided that is made accessible via the links on the Art by Zensi website belongs to the copyright holder of the relevant pages. This also applies to all trademarks and logos.

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